Zumex Group SA actively and in a committed manner assumes compliance with the regulation on personal data protection.

When users provide the required information or personal data, they accept that it shall be processed and/or communicated in the manner contemplated in this Policy on Personal Data Processing. If Users do not agree with any of the aspects regulated herein, they must abstain from entering their personal information through the website.

Zumex Group SA, as party responsible for the data compiled through this website, has implemented the necessary technical and organisational measures in its computer systems and installations, to guarantee their confidentiality and avoid their unauthorised alteration, loss, processing and/or access. Likewise, Zumex Group SA has registered the relative files in the Spanish Data Protection Agency.

Users authorise Zumex Group SA to process the personal data they supply for use with promotional, information and statistical purposes. Apart from the information provided, the IP address is processed in order to identify the terminal from which the information is entered and obtain the geographical location of the uses.

Users expressly allow Zumex Group SA to send commercial communications –by e-mail, post or telephone – in its name or in the name of the third parties, in order to receive advertising communications or offers that may be of their interest.

This site measures the traffic, using the Google Analytics solution, a web analytics service provided by Google, Inc., a Delaware company whose main office is located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on the user’s computer, to help the website analyse how users use the site. The information generated by the cookie about the use of the website (including the users’ or visitors’ IP address) shall be directly transmitted and stored by Google on servers in the United States. Google shall use this information, on our account, for the purpose of evaluating the use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google shall not associate users’ IP address with any other data held by Google. Users may refuse the processing of data or information, refusing the use of cookies by selecting the appropriate settings on their browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, users consent to the processing of this information by Google in the manner and for the purposes set out above. Users may see more information on the privacy policy of Google Analytics at the Privacy Policy of Google Analytics.

This site may also house advertising of its own, of members or of advertising networks. This advertising is shown by advertising servers that also use cookies to show advertising contents related to the users. Each one of these advertising servers has its own privacy policy.

Google, as associated provider, uses cookies to publish advertisements on this website. Users may disable the use of the DART cookie through the Google Ad and accessing the privacy policy of the content network. Google uses associated advertising companies to publish adverts when visiting our website. These companies may use the information they obtain from your visits to this and other websites (not including your name, address, email address or telephone number) to offer you adverts on products and services that may be of interest to you. If you wish to obtain more information about this practice and know your options to prevent these companies from using this information, click here.

Zumex purports not to compile any personal information belonging to people under the age of eighteen. If this is your case, do not provide us with any personal details.

Users may exercise their rights of access, rectification, opposition and cancellation in writing, enclosing photocopy of their National Identity Document, addressed to the Legal Advisory Department of Zumex Group SA (responsible for the file):

Zumex Group
Polígono Ind. Moncada III
Calle del Molí - 2 - 46113
Moncada – Valencia – Spain

Or by e-mail, sent to the following address:

In addition, users may, at any time, revoke the consent given for the processing and communication of their data, using either of the two means mentioned above.


Users or owners of other websites who aim to create a hypertext link (from hereinafter, link) to this site must ensure and commit to respecting the following requirements: (i) not make next to the link, false, inexact, incorrect statements that may lead to error or that are contrary to the law, morality or good customs; (ii) not include any trademark or sign subject to protection other than the URL address of the website; (ii) not establish links with pages that contain contents, statements or propaganda of a racist, xenophobic, pornographic nature, or that encourage terrorism or attack human rights, or in general may, in any way, harm the good trade name or image of Zumex Group SA or of its customers.

In any case, the inclusion of links in the website by other websites does not mean that Zumex Group SA promotes, supports, guarantees or recommends the contents of these websites.

On its part, this site may contain links to other websites that are not managed by Zumex Group SA. Zumex Group SA does not exercise any control over these websites, nor is it responsible for their contents. The links included in the site are exclusively offered as information references.


This site contains different material (including but not limited to databases, images, drawings, charts, text, audio and video files and software) belonging to Zumex Group SA and consequently protected by international or national intellectual and industrial property rules. The compilation (understanding as such the compilation, design, structure and montage) of all the content of the site is the exclusive property of Zumex Group SA and is protected by international or national intellectual and industrial property rules.

The own brands, signs, distinguishing marks or logos of Zumex Group SA, which appear on the site, are the property of Zumex Group SA and are properly registered or are in the process of being registered. The names of other products, services and companies that appear in this document or on the website may be registered trademarks of their respective and legitimate owners.

Information about cookies

a) What are cookies and web bugs and what are they used for?

According to Wikipedia, the definition of a cookie would be:

A cookie (also known as web cookie or browser cookie) is a small piece of data sent from a website and stored in a user’s web browser while the user is browsing that website.

Wikipedia (ática))

A cookie is a file that is downloaded to the user’s device when he or she accesses certain websites to store and recover information about what has been browsed from that equipment.

With the evolution of websites, cookies have practically become essential in order to offer users all kinds of services, such as the possibility of registering on the website, personalising or configuring the site to the user’s taste, managing shopping carts, etc.

Browsing without cookies is perfectly possible, but many of these new services will stop being available without them.

Web bugs are also used at Zumex. These are tiny and transparent images inserted into some contents. When users access this content, this image is downloaded, thus making it possible to know the number of times that this content has been seen, as well as the IP address from which it has been downloaded. This information is compiled anonymously and is used to compile statistical data about certain areas of the website.

b) What are the cookies used for at Zumex?

The cookies that we use never provide personal data and the user always remains anonymous.

The browser can be configured so that it does not accept the use of cookies, although, in that case, some of the site services would not work. However, the content can be accessed and it is possible to browse the website without major problems.

c) Types, purpose and operation of Cookies at Zumex?

In general, you can classify cookies in two ways, according to their permanence or their purpose.

According to their permanence, there are two types of cookies:

Cookie Name



Session cookies

Session cookies are used by the server to store information about user's page activities. Anonymous identifier of the current session is encrypted in the session cookies and they do not contain any personal information in the unencrypted form.

Session cookie is stored in the temporary memory and is removed when a user closes the Web browser.

Authentication cookies

Authentication cookies contain the heavily encrypted identifier of the authenticated web site visitor (shop account):

ASPXAUTH_SS for non-secure (HTTP) pages

ASPXAUTH_SS_s for secure (HTTPS) pages

Expiration date of the authentication cookie depends on whether a user selected the option 'Remember me' while logging in the web store.
If not selected, the authentication cookie will be deleted when the Web browser is closed.
If 'Remember me' is selected, the expiration date of the authentication cookie will be set to 30 days.

Anti-forgery cookies

Anti-forgery cookies are used to prevent CSRF attacks. It guarantees that the user is the one who initially requested the page form. It prevents from anybody to forge a link and have it activated by an authenticated user.

Anti-forgery cookies are removed when a user closes the Web browser.

Basket cookies

Basket cookies contain the encrypted anonymous identifier of the visitor's basket and do not contain any personal information in the unencrypted form.

Basket cookie is stored for 3 days.

Last viewed products cookies

This cookie is used to store information about the last viewed products that are shown at the bottom of the product and product list pages.

Last viewed products cookie is removed when a user closes the Web browser.

Third party cookies

Third party cookies are outside of our control (hosted on their respective owner's domain). Thus, Sana Commerce cannot be responsible neither for their behavior nor for use. This applies to the services that are integrated with Sana Commerce, like Social sharing and Google Analytics. For more information, please read how Google Analytics and AddThis for social sharing are using cookies.

c) How to disable the Cookies and Web Bugs on the main browsers

All modern browsers permit deactivating the use of cookies, denying a particular service permission to store them, or doing so globally for all browsing.

Normally the options to carry out this type of setting can be found in the browser “options” or “preferences” menu, although there are free complements and programs that carry out the same function.

The way to access this configuration from the most popular browsers would be as follows:

- Internet Explorer: Tools -> Internet options -> Privacy -> Setting.
For more information, you can consult the Microsoft support or the Browser Help

- Firefox: Tools -> Options -> Privacy -> History -> Custom settings.
For more information, you can consult the Mozilla support or the Browser Help

- Chrome: Settings -> Show advanced settings -> Privacy -> Content settings.
For more information, you can consult the Google support or the Browser Help

- Safari: Preferences -> Security.
For more information, you can consult the Apple support or the Browser Help

e) What happens if the Cookies are disabled?

Some of the services offered by the websites may stop working or may only work partially, such as remaining identified, keeping shopping in the "shopping cart" in an e-commerce service, receiving specific information depending on your location or viewing some videos.


Zumex can amend this Cookies Policy depending on the legislative or regulatory requirements, or in order to adapt this policy to the instructions given by the Spanish Data Protection Agency; thus it advises Users to visit it from time to time.

When significant changes occur in this Cookies Policy, Users will be notified either via the website or, if they are registered users, by e-mail.